JetBet Privacy Policy — How We Keep Your Data Safe

Various types of information are collected from you when you register and use services on JetBet. The purpose behind this collection is fully transparent — it exists solely to provide you with a better experience. In accordance with JetBet's Privacy Policy, the following types of data are collected:

JetBet never collects additional sensitive information without your consent. If you feel any information is being requested unnecessarily, please contact our support team directly.

Cookies are used on the JetBet website and app. Cookies are small text files stored in your browser that help enhance your browsing experience. In accordance with JetBet's Privacy Policy, we use three types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security — the site cannot function without them.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Used to analyze platform usage and improve our services. These cookies can be opted out of.

JetBet uses collected data for specific purposes only. JetBet's Privacy Policy clearly states what each piece of data is used for. Your information is never used beyond those defined purposes.

• To create and manage your account and complete KYC verification.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• To prevent fraud, money laundering, and other illegal activities.
• To promote responsible gaming and identify problematic behavior.
• To fulfill legal obligations and submit reports to regulatory authorities.
• To keep you informed about promotional offers and bonuses, with your consent.
• To improve platform performance and enhance the user experience.

JetBet does not use your data in any automated decision-making process that could significantly affect you — unless required by law.

JetBet never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances. These include:

• Payment Providers: Only the information necessary to process financial transactions is shared with bKash, Nagad, Rocket, and banks.
• Identity Verification Service: We work with trusted verification providers to complete the KYC process.
• Law Enforcement Agencies: Data may be disclosed to regulatory authorities or courts when required by legal order or investigation.
• Technology Partners: Technology companies that support platform operations are bound by strict confidentiality agreements.

JetBet retains your data only for as long as necessary to provide our services or meet legal obligations. Under our Privacy Policy, data retention periods are as follows:

• All profile data is retained for as long as your account remains active.
• Financial transaction records are retained for up to 7 years as required by law.
• Betting history and gameplay data may be retained for up to 5 years.
• After account closure, data that is legally required to be retained will be kept for the prescribed period.
• Once the retention period expires, data is deleted securely and completely.

JetBet's Privacy Policy places the highest importance on user rights. You have the following rights over your personal data:

JetBet strictly does not serve anyone under 18. In accordance with our Privacy Policy, we do not knowingly collect personal data from individuals below the age of 18.

If we are informed or discover that a minor holds an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using JetBet, please contact our support team right away.

JetBet uses industry-standard security measures to protect your data. This security framework is an integral part of JetBet's Privacy Policy:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account login.
• Firewall & DDoS Protection: Advanced cyber attack prevention measures at the server level.
• Regular Security Audits: Systems are regularly audited by independent third-party experts.
• Encrypted Database: All stored data is kept in an encrypted state at all times.
• Access Controls: Only authorized personnel are permitted to access specific data.

Please note that no system on the internet is 100% secure. While JetBet takes every possible precaution, in the event of a data breach, we will notify you immediately and take all necessary steps to address it.

JetBet reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes via email and platform notifications in advance.

• The date of any changes will always be displayed at the top of the page.
• For significant changes, a minimum of 14 days' notice will be given before they take effect.
• Continuing to use JetBet after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

The latest privacy policy is always available at jetbet.im/privacy-policy. We recommend checking it regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please contact JetBet's support team. We're always here to help.

• Email: [email protected]
• Live Chat: Available 24/7 on the website and app
• Response to requests: within 72 hours maximum

Any privacy complaint submitted to us will be investigated seriously and you will be notified of the outcome in writing. JetBet believes that transparency and accountability are the foundation of a healthy digital relationship.